Education Operations Coordinator
L3 00000079 - Education Operations Coordinator 16 Month May 2006 Intern
Job: Student Opportunities/Software Development/Software Developer
Location: Markham & Toronto Area
Organization: Software Development Lab/Lab/L3 - Software Services for WebSphere
THIS POSITION REQUIRES COMPLETE INFORMATION BE ENTERED INTO OUR ONLINE SYSTEM AT WWW.CAN.IBM.COM/HR (> SELECT “STUDENT OPPORTUNITIES”), TO THE APPROPRIATE JOB POSTING NUMBER. INCOMPLETE APPLICATIONS IN THE ONLINE SYSTEM WILL NOT BE CONSIDERED. ***BE SURE TO ENTER THE CORRECT CAREER CENTRE I.D. NUMBER, TO CONFIRM YOUR CO-OP/INTERNSHIP STUDENT STATUS***
The following position is a part of IBM Canada’s EPIC (Employment Pathways to Interns & Co-ops) Student Program. These outstanding entry-level IT, sales, and corporate positions are limited to students registered in a Canadian University or College co-op or internship program, who have completed a minimum of 2 years of their degree or diploma program, and who will be returning to full-time study upon the completion of the temporary IBM workterm.
That role is part of WebSphere Education (WE) team, which is a training arm of the IBM Software Group WebSphere brand. WE is developing content for classroom and web based education for IT professionals (developers, administrators, etc.).
This Education Operations Coordinator will work closely with and take direction from the Engagement Manager(EM) in a supporting role focusing on administrative tasks. Areas of responsibility are as follows.
1. Author and review Statement of Work (SOW) and Purchase Order (PO)
Work directly with EM to input the SOW in biTools and/or CATS, in some cases may need to contact customer or sales team to obtain data
Follow up with contract administrator (if needed) throughout the contractual process to ensure SOW is in place for class delivery
Bring to EM’s attention if see any possible exposure
Work directly with EM to create subcontractors/vendors POs in time for deployment
2. Assist EM to track and reconcile revenue or recovery recognition for the life cycle of a contract
3. Assist EM to prepare logistics for private class delivery (i.e. order class material, prepare logistic information, etc.)
4. Focal point of contact to BTO scheduler for Public\internal classes in Canada
5. Track Canada Public\internal classes schedule
6. Prepare and maintain education delivery reports
7. Prepare monthly utilization report
8. Pull accurate data required by upper IBM management
A highly motivated and results oriented person, who is attentive to details and a fast learner. This individual also needs to be a good-team player, as well as work independently in an effective and efficient manner.
Good working knowledge and experience with Windows NT, Windows 2000/XP, Microsoft Office, Lotus SmartSuite, Adobe Acrobat, HTML, Dreamweaver, web browsers and web design/development techniques.
Good command of the English language (both oral and written).
Experience in dealing with customers.
Students applying to this posting must be registered in a co-op or internship program for the length of the placement
This position is intended for senior-level undergraduate students who will be returning to full-time study upon completion of the internship/co-op term
The selected candidate for this position will be in training for approximately 2 weeks. After this time, the candidate will be held responsible for producing quality work on a timely basis.
LENGTH OF TERM: 16 MONTHS CONSECUTIVE
PREFERRED DISCIPINES: Computer Science/Engineering/Math OR Business/Commerce/Management
APPLICATION DEADLINE: March 9, 2006
NUMBER OF POSITIONS: 1
To submit your resume and transcript information for this position, please do the following:
1- apply online to IBM via www.can.ibm.com/hr under -> Student Opportunities -> to the position number/title above. Note that full and complete resume and transcript information is required. If your online application is missing your resume, transcript, or any other pertinent information, your application will not be considered.
2- You must include your “CAREER CENTRE I.D NUMBER”, for confirmation of your co-op or internship status.
Please note that you only need to attach ONE resume, cover letter, and transcript to your profile, regardless of how many positions you apply to. A separate, tailored resume & cover letter are not required for each job. Although this is not required, should you wish to attach separate resumes or cover letters for each position you apply to, you can do so by attaching a new document with the *same title* over top of the resume or cover letter in your profile each time you apply for a new job
If selected for interview, you will also be required to complete an online aptitude test. You will be sent an invitation via email and must complete the test on or before your interview date.
One of the purposes of our student programs is to identify students who, based on mutually satisfactory work term experience, would be suitable candidates to join IBM and start a career following graduation.
IBM Canada Limited is committed to the principle of equity in employment. We encourage applications from qualified women, men, members of visible minorities, aboriginal persons and persons who are physically challenged.